Latest News
Patient Information
Public Living Room
The public living room is a cosy, welcoming space to relax, connect with others and take part in fun activities.
Reception Roadshows
Is your little one starting Reception in September 2026? If so, why not go along to the Starting Reception Roadshow on Saturday 14th March. See the attached poster for more information.
NHS Cancer Screening
Doctors urge people in Essex to take up NHS cancer screening as National Cancer Plan is published. People in Essex are being urged to take up cancer screening invitations, as the Government today (4 February 2026) publishes the National Cancer Plan 2026 for England. The plan sets out a national strategy to improve cancer outcomes by increasing early diagnosis and reducing inequalities in access to care and screening. Earlier detection remains one of the most important drivers of better survival.
Surgery / dispensary closing date 10th March 2026
All practices in Mid-Essex close for training once a month from February 2026, with the exception of August.
We will be closed from 12.00pm on the date below:
Tuesday 10th March 2026 at midday
Medical Advice can be obtained during these times by dialling NHS 111 or www.111.nhs.uk In the event of a medical emergency then contact 999.
The surgery will reopen on Wednesday 11th March at 8.00am. Blackwater Pharma remains open as normal.
New single integrated Community MSK and Pain Service to launch 1st April
- patients are seen sooner
- more care is delivered out of hospital and within the community
- a reduction in unnecessary acute activity – freeing services up to focus on more complex patient care (i.e. surgical interventions).
Who will provide the new Community MSK and Pain Service?
- Single Point of Access for all routine MSK, Orthopaedic, Rheumatology and Pain referrals
- Tier 1 and 2 physiotherapy
- Pain Management
- Rheumatology
- Surgical provision (carpal tunnel, podiatric surgery).
Notice of system pressures at Mid and South Essex Foundation Trust
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Stay home for 48 hours after symptoms clear
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Wash hands with soap & warm water
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Wash clothes and bedding at 60 °C
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Don't prepare food for others
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Go to work or school, visit care homes or hospitals
Dispensary
Booking Online Appointments
- Be clear whether it is face to face (f2f) where you come into the surgery and see a clinician, or a telephone appointment that you require. If it’s a telephone appointment, please add your contact number
- Be clear on what the problem is
- Do not book medication reviews
- Do not book routine diabetic or asthma reviews
- Only book cervical smear tests in the allocated appointment slots
- Do not book for blood test requests
Welcome Cafe was launched in Southminster on Tuesday 6th January

Get the right care and support
Get the right care and support at Get the right care and support - Mid and South Essex Integrated Care System
Make every sleep a safe sleep
Try Dry App

Young Carers
Calling all young carers........get your voice heard. Please refer to the poster below for more information about this opportunity!
Community in a Cup
Last Tuesday of every month (except December) you are invited to the Maldon United Reformed Church between 10.00am and 12.00pm to find out what's available in the local community. Please see poster below for more details.
Essex Dementia Care
Essex Dementia Care has over fifteen years of experience helping people with dementia continue to live active and fulfilling lives. Please see poster below for more information.
The Mindful Life Group
Stand Up To Cancer 2025
Stand Up To Cancer 2025 campaign will take place from 5-12 December, with Cancer Research UK joining forces with Channel 4 for a week-long awareness campaign to raise funds and encourage people to attend screening.
A simple online screening checker has been developed by the campaign organisers and will be launched on 5th December, which is designed to help people quickly see what screening programmes they may be eligible for. A live broadcast is also planned for the evening of 12 December.
New Community Health Support: Blood Pressure Monitor Loan Scheme via Essex Library Service
Dementia Support Clinic
Blackwater Medical Centre are hosting a dementia support clinic on Friday 10th October 2025
Appointments currently available at 10am, 11am and 12pm at the Heybridge Surgery
Please contact Reception in the first instance
We are delighted to say that our surgery has now achieved Dementia Friendly Status
Eligible groups for the Covid Vaccine for Autumn 2025
For Autumn 2025, COVID-19 vaccination will be offered to:
- Adults aged 75 years and over
- Residents in care homes for older adults
- Individuals who are immunosuppressed. We are only vaccinating adults aged over 18
- Patients can also book their appointment online
This represents a change from the Autumn 2024 programme, which also included adults aged 65 to 74 and all those aged 6 months and over in a clinical risk group.
The vaccine should usually be offered no earlier than around 6 months after the last vaccine dose.
We are currently holding clinics for eligible groups on Saturday 4th and Saturday 11th October. Please book for these clinics after 2pm Monday - Friday
Maldon District Connects
Book your routine X-ray Online
From 1st July 2025, you can now book your routine X-ray online!
If your clinician referrers you for a routine X-ray, you should bе contacted within two working days.
Depending on the type of examination, you may receive a text message, inviting you to make an appointment using our booking portal called Swiftqueue.
Please follow the instructions to login / register an account. This will allow you to choose an appointment time that is most convenient for you, without the need of contacting the hospital directly.
If you have not heard from us after two working days, please contact the Hospital's Radiology Appointments team directly - contact details can be found on the Mid and South Essex Hospitals' website:
www.mse.nhs.uk/radiology-services
Update on tirzepatide for weight management
On 23rd June 2025, it was announced that people living with obesity will be able to begin accessing tirzepatide (Mounjaro®) for weight loss purposes in primary care settings. However, the national roll out does not mean all people will be able to get a prescription for tirzepatide (Mounjaro®) on this day.
Weight management services are locally commissioned at an Integrated Care Board (ICB) level. In mid and south Essex, access to tirzepatide will initially be through specialist weight management services only. Access to tirzepatide (Mounjaro®) through primary care is not expected to start in mid and south Essex until later in 2025.
NHS Mid and South Essex ICB has provided information on tirzepatide on its website - Visit the website for more information.
Next Dementia Support Clinic
Due to the demand for our dementia support clinics, we are hosting another clinic on Friday 10th October 2025. If you would like more information, please leave your details at reception and someone will contact you.
Alternatively, email us at blackwater.medicalcentre@nhs.net
Save Money for our NHS
Bite Size Skills
A safe space for people to learn new skills, expand on existing ones, and attend FREE courses developed to support mental health recovery.
Appointments Booked but Not Attended and Not Cancelled
So far this year (January - March 2025) there were 16,974 appointments
484 appointments were booked, not attended and not cancelled.
Please ensure that if you cannot keep your appointment, you let us know as soon as possible so that another patient can have it. This is a complete waste of time and resource, and we ask our patients to please be considerate to others. There is now an option on the phone system to cancel appointments to make it easier.
E-consult will be replaced by Accurx on 1st April 2025
From 31st March 2025, the ICB will no longer be funding e-consult as they are trying to streamline their digital service. The chosen provider will be Accurx. Some patients may have already seen this with blood pressure monitoring.
The NHS app is still available if patients should prefer to continue using this route.
How does Accurx work?
- A patient’s request comes in through a structured form submitted online, over the phone or by visiting the practice.
- All requests enter a shared inbox that’s fully integrated with your clinical system.
- The surgery team action the requests, triaging and signposting patients based on clinical need.
Welcome to getUBetter
getUBetter is working in partnership with the NHS to provide digital support for all muscle and joint problems. See the attached information to find out how to download the app for all common musculoskeletal (MSK) injuries and conditions such as back, neck or knee pain, as well as pelvic floor health.
Appointments at Evenings and Weekends
Tell your GP practice if you've ever served in the UK Armed Forces
Page created: 09 May 2023